Privacy Policy
PRIVACY POLICY
Last updated April 1, 2024
This privacy notice for Cityvend LLC ("Company," "we," "us," or "our"), describes howand why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
Visit our website at https://cityvendhome.com/, or any website of ours that links to this privacy notice
Download and use our mobile application (Cityvend), or any other application of ours that links to this privacy notice
Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand yourprivacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at cityvend18@gmail.com.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find outmore details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. You can also click here to go directly to our table of contents.
What personal information do we process? When you visit, use, or navigate ourServices, we may process personal information depending on how you interact withCityvend LLC and the Services, the choices you make, and the products and features you use. Click here to learn more.
Do we process any sensitive personal information? We do not process sensitivepersonal information.
Do we receive any information from third parties? We may receive information frompublic databases, marketing partners, social media platforms, and other outsidesources. Click here to learn more.
How do we process your information? We process your information to provide,improve, and administer our Services, communicate with you, for security and fraudprevention, and to comply with applicable laws. We may also process your information for other purposes with your consent. We process your information only when we have avalid legal reason to do so. Click here to learn more.
In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties. Click here to learn more.
How do we keep your information safe? We have organizational and technicalprocesses and procedures in place to protect your personal information. However, noelectronic transmission over the internet or information storage technology can beguaranteed to be 100% secure, so we cannot promise or guarantee that hackers,cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Click here to learn more.
What are your rights? Depending on where you are located geographically, theapplicable privacy law may mean you have certain rights regarding your personalinformation. Click here to learn more.
How do you exercise your rights? The easiest way to exercise your rights is by fillingout our data subject request form available here: https://cityvendhome.com/, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what Cityvend LLC does with any information we collect?Click here to review the notice in full.
TABLE OF CONTENTS
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WHAT INFORMATION DO WE COLLECT?
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HOW DO WE PROCESS YOUR INFORMATION?
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WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONALINFORMATION?
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WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
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WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
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DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
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HOW DO WE HANDLE YOUR SOCIAL LOGINS?
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HOW LONG DO WE KEEP YOUR INFORMATION?
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HOW DO WE KEEP YOUR INFORMATION SAFE?
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WHAT ARE YOUR PRIVACY RIGHTS?
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CONTROLS FOR DO-NOT-TRACK FEATURES
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DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
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DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
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DO WE MAKE UPDATES TO THIS NOTICE?
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HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
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HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECTFROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register onthe Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collectdepends on the context of your interactions with us and the Services, the choices youmake, and the products and features you use. The personal information we collect may include the following:
names
phone numbers
email addresses
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usernames
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passwords
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billing addresses
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debit/credit card numbers[CG(X1]
Sensitive Information. We do not process sensitive information.
Social Media Login Data. [CG(X2] We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, orother social media account. If you choose to register in this way, we will collect theinformation described in the section called "HOW DO WE HANDLE YOUR SOCIALLOGINS?" below.
Application Data. If you use our application(s), we also may collect the followinginformation if you choose to provide us with access or permission:
Geolocation Information. We may request access or permission to track location-based information from your mobile device, either continuously or while you areusing our mobile application(s), to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device's settings.
Mobile Device Access. We may request access or permission to certain featuresfrom your mobile device, including your mobile device's camera, sms messages, and other features. If you wish to change our access or permissions, you may do so in your device's settings.
Mobile Device Data. We automatically collect device information (such as yourmobile device ID, model, and manufacturer), operating system, versioninformation and system configuration information, device and applicationidentification numbers, browser type and version, hardware model Internetservice provider and/or mobile carrier, and Internet Protocol (IP) address (orproxy server). If you are using our application(s), we may also collect informationabout the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, yourmobile device’s unique device ID, and information about the features of our application(s) you accessed.
Push Notifications. We may request to send you push notifications regardingyour account or certain features of the application(s). If you wish to opt out fromreceiving these types of communications, you may turn them off in your device'ssettings.
This information is primarily needed to maintain the security and operation of ourapplication(s), for troubleshooting, and for our internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and accurate,and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/orbrowser and device characteristics — is collected automatically when you visit ourServices.
We automatically collect certain information when you visit, use, or navigate theServices. This information does not reveal your specific identity (like your name orcontact information) but may include device and usage information, such as your IPaddress, browser and device characteristics, operating system, language preferences,referring URLs, device name, country, location, information about how and when youuse our Services, and other technical information. This information is primarily neededto maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similartechnologies.
The information we collect includes:
Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you accessor use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services(such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
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Device Data. We collect device data such as information about your computer,phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
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Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access theServices. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing accessto the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.
In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behaviordata), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, for purposes of targeted advertising and event promotion. If you interact with us on a social media platform using your social media account (e.g., Facebook or Twitter), we receive personal information about you such as your name, email address, and gender. Any personal information that we collect from your social media account depends on your social media account's privacy settings.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer ourServices, communicate with you, for security and fraud prevention, and to comply withlaw. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
To facilitate account creation and authentication and otherwise manageuser accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
To respond to user inquiries/offer support to users. We may process yourinformation to respond to your inquiries and solve any potential issues you might have with the requested service.
To send administrative information to you. We may process yourinformation to send you details about our products and services, changes to our terms and policies, and other similar information.
To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication withanother user.
To save or protect an individual's vital interest. We may process yourinformation when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessaryand we have a valid legal reason (i.e., legal basis) to do so under applicable law, likewith your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate businessinterests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explainthe valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
Consent. We may process your information if you have given us permission (i.e.,consent) to use your personal information for a specific purpose. You canwithdraw your consent at any time. Click here to learn more.
Performance of a Contract. We may process your personal information whenwe believe it is necessary to fulfill our contractual obligations to you, includingproviding our Services or at your request prior to entering into a contract with you.
Legal Obligations. We may process your information where we believe it isnecessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it isnecessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations whereyour permission can be inferred (i.e., implied consent). You can withdraw your consent at any time. Click here to learn more.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
If collection is clearly in the interests of an individual and consent cannot beobtained in a timely way
For investigations and fraud detection and prevention
For business transactions provided certain conditions are met
If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
For identifying injured, ill, or deceased persons and communicating with next ofkin
If we have reasonable grounds to believe an individual has been, is, or may bevictim of financial abuse
If it is reasonable to expect collection and use with consent would compromisethe availability or the accuracy of the information and the collection is
reasonable for purposes related to investigating a breach of an agreement or acontravention of the laws of Canada or a province
If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which theinformation was produced
If the collection is solely for journalistic, artistic, or literary purposes
If the information is publicly available and is specified by the regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this sectionand/or with the following third parties.
We may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connectionwith, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
When we use Google Maps Platform APIs. We may share your informationwith certain Google Maps Platform APIs (e.g., Google Maps API, Places API). To find out more about Google’s Privacy Policy, please refer to this link. We obtainand store on your device ("cache") your location. You may revoke your consentanytime by contacting us at the contact details provided at the end of thisdocument.
Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
Other Users. When you share personal information (for example, by postingcomments, contributions, or other content to the Services) or otherwise interactwith public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. If you interact with other users of our Services and register for our Services through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short: We are not responsible for the safety of any information that you share withthird parties that we may link to or who advertise on our Services, but are not affiliated with, our Services.
The Services may link to third-party websites, online services, or mobile applicationsand/or contain advertisements from third parties that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link towards a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by thisprivacy notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other
websites, services, or applications that may be linked to or from the Services. Youshould review the policies of such third parties and contact them directly to respond to your questions.
6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store yourinformation.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologiesand how you can refuse certain cookies is set out in our Cookie Notice[CG(X3] .
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social mediaaccount, we may have access to certain information about you.
Our Services offer you the ability to register and log in using your third-party socialmedia account details (like your Facebook or Twitter logins). Where you choose to dothis, we will receive certain profile information about you from your social mediaprovider. The profile information we receive may vary depending on the social mediaprovider concerned, but will often include your name, email address, friends list, andprofile picture, as well as other information you choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are described in thisprivacy notice or that are otherwise made clear to you on the relevant Services.
Please note that we do not control, and are not responsible for, other uses of your
personal information by your third-party social media provider. We recommend that youreview their privacy notice to understand how they collect, use, and share yourpersonal information, and how you can set your privacy preferences on their sites andapps.
8. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposesoutlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for thepurposes set out in this privacy notice, unless a longer retention period is required orpermitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personalinformation, we will either delete or anonymize such information, or, if this is notpossible (for example, because your personal information has been stored in backuparchives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system oforganizational and technical security measures.
We have implemented appropriate and reasonable technical and organizationalsecurity measures designed to protect the security of any personal information weprocess. However, despite our safeguards and efforts to secure your information, noelectronic transmission over the Internet or information storage technology can beguaranteed to be 100% secure, so we cannot promise or guarantee that hackers,cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although
we will do our best to protect your personal information, transmission of personalinformation to and from our Services is at your own risk. You should only access theServices within a secure environment.
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European Economic Area (EEA), UnitedKingdom (UK), and Canada, you have rights that allow you greater access to andcontrol over your personal information. You may review, change, or terminate youraccount at any time.
In some regions (like the EEA, UK, and Canada), you have certain rights underapplicable data protection laws. These may include the right (i) to request access andobtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to dataportability. In certain circumstances, you may also have the right to object to theprocessing of your personal information. You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
We will consider and act upon any request in accordance with applicable data protectionlaws.
If you are located in the EEA or UK and you believe we are unlawfully processingyour personal information, you also have the right to complain to your local dataprotection supervisory authority. You can find their contact details here:https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are located in Switzerland, the contact details for the data protection authoritiesare available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: If we are relying on your consent to process yourpersonal information, which may be express and/or implied consent depending on theapplicable law, you have the right to withdraw your consent at any time. You canwithdraw your consent at any time by contacting us by using the contact detailsprovided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"below or updating your preferences.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personalinformation conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribefrom our marketing and promotional communications at any time by clicking on theunsubscribe link in the emails that we send, or by contacting us using the detailsprovided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may still communicatewith you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your account orterminate your account, you can:
Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your accountand information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies andto reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.
If you have questions or comments about your privacy rights, you may email us atcityvend18@gmail.com.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacypreference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing andimplementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates yourchoice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permitsour users who are California residents to request and obtain from us, once a year andfree of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, pleasesubmit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a "resident" as:
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every individual who is in the State of California for other than a temporary ortransitory purpose and
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every individual who is domiciled in the State of California who is outside the
State of California for a temporary or transitory purpose All other individuals are defined as "non-residents."
If this definition of "resident" applies to you, we must adhere to certain rights andobligations regarding your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve
(12) months
Category
Examples
Collected[CG(X4]
A. Identifiers
Contact details, such as real name, alias,postal address, telephone or mobilecontact number, unique personal identifier,online identifier, Internet Protocol address,
email address, and account name
YES
B. Personal informationcategories listed in theCalifornia Customer
Records statute
Name, contact information, education,employment, employment history, andfinancial information
YES
C. Protected classificationcharacteristics under
California or federal law
Gender and date of birth
YES
D. Commercial information
Transaction information, purchase history,financial details, and payment information
YES
E. Biometric information
Fingerprints and voiceprints
NO
F. Internet or other similarnetwork activity
Browsing history, search history, onlinebehavior, interest data, and interactionswith our and other websites, applications,
systems, and advertisements
YES
G. Geolocation data
Device location
YES
H. Audio, electronic, visual,thermal, olfactory, or similar
information
Images and audio, video or call recordingscreated in connection with our business
activities
NO
I. Professional oremployment-relatedinformation
Business contact details in order toprovide you our Services at a businesslevel or job title, work history, andprofessional qualifications if you apply for
a job with us
NO
J. Education Information
Student records and directory information
NO
K. Inferences drawn fromother personal information
Inferences drawn from any of the collectedpersonal information listed above to createa profile or summary about, for example,an individual’s preferences and
characteristics
YES
L. Sensitive PersonalInformation
NO
We may also collect other personal information outside of these categories throughinstances where you interact with us in person, online, or by phone or mail in thecontext of:
Receiving help through our customer support channels;Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
More information about our data collection and sharing practices can be found in thisprivacy notice.
You may contact us by email at main@cityvendhome.com, or by referring to the contactdetails at the bottom of this document.
If you are using an authorized agent to exercise your right to opt out we may deny arequest if the authorized agent does not submit proof that they have been validly
authorized to act on your behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to awritten contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf, following the same strictprivacy protection obligations mandated by the CCPA.
We may use your personal information for our own business purposes, such as forundertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.
Cityvend LLC has not disclosed, sold, or shared any personal information to third parties.
Cityvend LLC will not sell or share personal information in the future belonging towebsite visitors, users, and other consumers.
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask us to delete yourpersonal information, we will respect your request and delete your personalinformation, subject to certain exceptions provided by law, such as (but not limited to)the exercise by another consumer of his or her right to free speech, our compliancerequirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
whether we collect and use your personal information;
the categories of personal information that we collect;
the purposes for which the collected personal information is used;
whether we sell or share personal information to third parties;
the categories of personal information that we sold, shared, or disclosed for abusiness purpose;
the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
the business or commercial purpose for collecting, selling, or sharing personalinformation; and
the specific pieces of personal information we collected about you.
In accordance with applicable law, we are not obligated to provide or delete consumerinformation that is de-identified in response to a consumer request or to re- identify individual data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights We will not discriminate against you if you exercise your privacy rights.
Right to Limit Use and Disclosure of Sensitive Personal Information We do not process consumer's sensitive personal information.
Verification process
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verificationefforts require us to ask you to provide information so that we can match it
with information you have previously provided us. For instance, depending on the typeof request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.
We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requestingadditional information from you for the purposes of verification. However, if we cannotverify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally providedinformation as soon as we finish verifying you.
Other privacy rights
You may object to the processing of your personal information.
You may request correction of your personal data if it is incorrect or no longerrelevant, or ask to restrict the processing of the information.
You can designate an authorized agent to make a request under the CCPA onyour behalf. We may deny a request from an authorized agent that does notsubmit proof that they have been validly authorized to act on your behalf inaccordance with the CCPA.
You may request to opt out from future selling or sharing of your personalinformation to third parties. Upon receiving an opt-out request, we will act uponthe request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.
To exercise these rights, you can contact us by email at main@cityvendhome.com, or byreferring to the contact details at the bottom of this document. If you have a complaintabout how we handle your data, we would like to hear from you.
13. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of Virginia, you may be granted specific rightsregarding access to and use of your personal information.
Virginia CDPA Privacy Notice
Under the Virginia Consumer Data Protection Act (CDPA):
"Consumer" means a natural person who is a resident of the Commonwealth actingonly in an individual or household context. It does not include a natural person acting in a commercial or employment context.
"Personal data" means any information that is linked or reasonably linkable to anidentified or identifiable natural person. "Personal data" does not include de-identifieddata or publicly available information.
"Sale of personal data" means the exchange of personal data for monetaryconsideration.
If this definition "consumer" applies to you, we must adhere to certain rights andobligations regarding your personal data.
The information we collect, use, and disclose about you will vary depending on how you interact with Cityvend LLC and our Services. To find out more, please visit the followinglinks:
Personal data we collect
How we use your personal data
When and with whom we share your personal data
Your rights with respect to your personal data
Right to be informed whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to opt out of the processing of your personal data if it is used for targetedadvertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")
Cityvend LLC has not sold any personal data to third parties for business or commercialpurposes. Cityvend LLC will not sell personal data in the future belonging to website visitors, users, and other consumers.
Exercise your rights provided under the Virginia CDPA
More information about our data collection and sharing practices can be found in thisprivacy notice.
You may contact us by email at main@cityvendhome.com, by visitinghttps://cityvendhome.com/, or by referring to the contact details at the bottom of thisdocument.
If you are using an authorized agent to exercise your rights, we may deny a request ifthe authorized agent does not submit proof that they have been validly authorized to act on your behalf.
Verification process
We may request that you provide additional information reasonably necessary to verify you and your consumer's request. If you submit the request through an authorizedagent, we may need to collect additional information to verify your identity before processing your request.
Upon receiving your request, we will respond without undue delay, but in all cases,within forty-five (45) days of receipt. The response period may be extended once byforty-five (45) additional days when reasonably necessary. We will inform you of anysuch extension within the initial 45-day response period, together with the reason forthe extension.
Right to appeal
If we decline to take action regarding your request, we will inform you of our decisionand reasoning behind it. If you wish to appeal our decision, please email us at main@cityvendhome.com. Within sixty (60) days of receipt of an appeal, we will informyou in writing of any action taken or not taken in response to the appeal, including awritten explanation of the reasons for the decisions. If your appeal if denied, you maycontact the Attorney General to submit a complaint.
14. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevantlaws.
We may update this privacy notice from time to time. The updated version will beindicated by an updated "Revised" date and the updated version will be effective assoon as it is accessible. If we make material changes to this privacy notice, we maynotify you either by prominently posting a notice of such changes or by directly sendingyou a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
[CG(X1]Is this correct? Any other categories of PII?
[CG(X2]Is this accurate?
[CG(X3]Do you have this?
[CG(X4]Confirm these are accurate.